Services
We provide a bespoke service and repair operation at a national level through our team of service engineers, experienced with all the major manufacturers of traditional espresso machines and automated Bean to Cup machines.
Regular Servicing & Maintenance
We offer an annual service contract to provide peace of mind and ensure flawless business continuity for our customers, thereby limiting unwanted breakdowns and expensive repairs. Every contract is individually tailored to suit the customer’s needs.
Repairs
Our well-stocked service vans enable our service team to successfully resolve a wide range of faults on the first visit. Where a fault requires the equipment to be commissioned into the workshop for repairs, we supply the customer with a loan unit of similar performance for the duration of the repair, ensuring business continuity for our customers.
Breakdown Cover
In addition to our annual maintenance contracts, we also offer "breakdown cover" which provides a preset number of call-outs and repairs over a predefined period, usually on a yearly basis. This service is commonly agreed upon by both parties and tailored to the customer’s needs.
Water Filter Replacement Only
We measure water hardness on-site and discuss with the customer the most appropriate water filtration solution, tailored to their volumes, usage, and needs. This ensures we provide the best protection against limescale for their equipment.
Front End Service
A predefined set of consumables and parts to be replaced on-site includes group rubber seals, shower plates/baskets, safety valves, anti-vacuum valves, and water filters. Additionally, we conduct a boiler video inspection, all designed to minimise impact on the customer’s business downtime.
Boiler Pressure Test / PSSR Certification
In the majority of cases, as part of the annual equipment service, we also provide, upon request, the PSSR inspection/certification. This is in line with the requirements of insurance companies and the law, which stipulates that “all commercial equipment fitted with a pressurised boiler is legally required to be certified as safe.”
Did you know...
Physical Performance
Caffeine in coffee can stimulate the nervous system, leading to increased adrenaline levels.
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